How Notebook of a COO collects, uses, and protects your information.
This Privacy Policy applies to Notebook of a COO, operated by Johnny Taylor, Mesa, Arizona, United States. Questions? Email privacy@notebookofacoo.com
At Notebook of a COO, we respect your privacy and are committed to protecting your personal information. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our courses, take our assessments, or access any of our services.
When you interact with our Services, you may provide:
When you access our Services, certain information is collected automatically:
We may receive information from third-party services integrated with our platform, including our assessment platform (ScoreApp), payment processors (Stripe), email service provider (Kit, formerly ConvertKit), scheduling platform (Cal.com), and social media platforms when you interact with our content. We handle all third-party data in accordance with this Privacy Policy.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information only in the following limited circumstances:
We share information with trusted third-party vendors who perform services on our behalf and are contractually bound to protect your data, including: Stripe (payment processing), ScoreApp (assessment delivery), Kit (email marketing, formerly ConvertKit), Cal.com (call scheduling), Google Analytics (analytics), Zapier (workflow automation), and our hosting provider (InMotion Hosting).
We may disclose your information when required by law or when we reasonably believe disclosure is necessary to comply with legal process, protect the rights or safety of our users or the public, enforce our Terms of Service, or prevent fraud or security threats.
If Notebook of a COO is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
We may share your information with third parties when you have given us your explicit consent, for example if you agree to be featured as a fractional client case study. You may withdraw consent at any time by contacting us.
We use cookies and similar tracking technologies. The types we use include:
You can control cookies through your browser settings and by opting out of specific tracking. For Google Analytics opt-out, visit tools.google.com/dlpage/gaoptout.
We implement industry-standard technical and organizational security measures including SSL/TLS encryption for all data transmission, encrypted storage of passwords and sensitive account data, payment data handled exclusively by PCI-compliant processors (Stripe, we do not store full card numbers), access controls limiting data access to personnel who require it, and regular review of data collection and storage practices.
However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Active newsletter subscriptions are retained until you unsubscribe. Closed engagements: basic records may be retained for up to 7 years for legal, tax, and accounting purposes. Payment records are retained as required by financial regulations. Fractional client engagement records (including operating data shared under NDA) are deleted 90 days after engagement end unless the client requests longer retention.
Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a portable copy of your personal information; opt out of marketing emails at any time using the unsubscribe link in any email; object to processing for direct marketing; or request restriction of processing in certain circumstances.
To exercise any of these rights, email us at privacy@notebookofacoo.com. We will respond within 30 days. We may need to verify your identity before processing your request.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@notebookofacoo.com and we will promptly delete that information.
Notebook of a COO is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our Services, you consent to the transfer and processing of your information as described in this Privacy Policy. We implement appropriate safeguards, including standard contractual clauses where required, to ensure your information is protected during international transfers.
Our Services may contain links to third-party websites and platforms, including our podcast on Spotify and Apple Podcasts, our YouTube channel, and social media platforms. We are not responsible for the privacy practices of these third parties. This Privacy Policy does not apply to any third-party sites or services. We encourage you to review the privacy policies of any third-party services you interact with through our content.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we have collected and disclosed, the right to delete your personal information, the right to correct inaccurate information, and the right to non-discrimination for exercising your CCPA rights.
We do not sell personal information. You do not need to opt out. To exercise your California privacy rights, submit a verifiable consumer request to privacy@notebookofacoo.com. We will respond within 45 days as required by law.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or applicable local laws. Our legal bases for processing your data include performance of a contract (delivering Services you have purchased), legitimate interests (improving our Services, fraud prevention), compliance with legal obligations, and your consent (for marketing communications).
You have the right to withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local data protection supervisory authority. To exercise your GDPR rights, contact privacy@notebookofacoo.com.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date, and for significant changes, we will send a notification to your registered email address. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team:
Notebook of a COO
Attn: Privacy Team
Mesa, Arizona, United States
Email: privacy@notebookofacoo.com
Website: notebookofacoo.com